RedJade

Subjects can request to stop being contacted regarding upcoming studies. Subjects can withdraw consent to opt-out from being invited to participate in studies, unsubscribe from receiving email invitations or unsubscribe from receiving telephone calls from recruiters for upcoming studies. Subjects can also specify a date not to be contacted until if unavailable to participate in studies for an extended period of time.

Subjects that receive an email invitation for an upcoming study can click the Unsubscribe link at the bottom of the email to access their contact settings and opt-out; an active My RedJade Portal account is not required for this. Subjects that do have an active My RedJade Portal account can login at anytime to manage their contact settings. Contact settings can also be managed by Recruiters and Recruiting Managers, so a subject may contact the testing facility they are signed up with to request no further contact and/or removal from their recruiting database.

For subjects to unsubscribe:

1. From the MY REDJADE PORTAL, select PROFILE from the left navigation pane.
   
   
   
   

2. Select the CONTACT tab, the subject's consent agreement details can be viewed and modify as desired.
   
   

   
   
   

3. Under the Privacy Policy section, select No to withdraw consent and opt-out from being contacted to participate in all future studies.

   
   

   NOTE – Subjects can not view any other section of their portal account when consent is set to no.

   
   
   
   

4. Under the Contact Permissions section:
   
   E-mail – select No to stop receiving e-mail invitations for upcoming studies.
   
   
   
   Telephone – select No to stop receiving telephone call from a recruiter for upcoming studies.
   
   
   
   Enter a date in the Do Not Contact For Testing Until field to stop receiving both email invitations and telephone calls from recruiters until the specified date.
   
   

   
   

   NOTE – Subjects can not view any other section of their portal account when both email and telephone permissions are set to no.

   
   
   

5. Click on [SUBMIT].
   
   
   

6. An email notification is automatically sent to the subject confirming the options that have been declined.

   
   

   NOTE – Recruiting Managers can also be notified when a subject declines the terms of consent or contact permissions. See Manage Notification and enable the Subject Consent Declined option.