Users in the RedJade® Suite are added and managed by an administrator. The initial administrator is designated by RedJade support or is the user who initiated and activated the company account. The administrator assigns user roles and can edit profile information for users. Users can only view and access sections to which they've been assigned. 


A company administrator can invite other users to join your organization in RedJade by entering the user's email address then assigning roles, shared locations, and default test languages. The user needs to accept the invitation and complete their user profile. 


SEE ALSO – Understand Navigation and Roles for descriptions of the sections and user roles within RedJade.



To add a user and assign roles:

  1. From the ADMIN section, select USERS from the left navigation pane.



  2. Click on [CREATE].



  3. Complete the Email field for the first user. Alternatively, click on Bulk Invite to add multiple users, separating the email addresses by a comma.



  4. Check the Assigned Roles to assign access to sections in RedJade. Uncheck to remove access.

    NOTE – You must select a role for each user. If you use Bulk Invite to add users, all will be assigned the selected roles, test languages, and shared locations.


  5. Select the user's Default Test Language(s) drop-down menu. You may select more than one. English is the default if none are selected.


  6. Select the user's location from the Shared Locations drop-down menu or click on [Add/Remove All] to add or remove the user's shared locations.


  7. Click on [INVITE USER]. The user will receive an email invite with a link to RedJade to accept and setup a password.

    The users list indicates Invitation Pending until accepted by the user.



  8. Click the [RESEND INVITATION] button from the user's profile page to resend them a new invitation email.