In the upcoming weeks RedJade will be releasing a new Check-In Kiosk Station feature, allowing participants scheduled for a test to check themselves in at a dedicated computer or tablet set up in the reception area at your testing facility. See Check-In Kiosk Station for the support articles with details on configuring and using the new Check-In Kiosk feature.


This release will introduce changes to existing functionality within RedJade, both necessary to support the new Check-In Kiosk Station feature and aimed towards improving overall user experience. Although there will be noticeable changes to how some screens display, it's important to note that the general workflows for check-in and station sign-in continues to be the same with just some visual modifications. These changes and how they may affect existing users and tests are outlined below. 


RELEASE TIMELINE:

The release is scheduled for Saturday, March 11, 2023 at 4pm PST and requires up to 3 hours of downtime to complete a data migration. RedJade may be inaccessible during this time. An in-app notification will be posted once the feature release is completed.


HOW TO PREPARE:
All users should review the information provided below to prepare for these changes. 


See the following:

  1. ONSITE STATION SIGN-IN SCREEN

  2. ASSISTED CHECK-IN USER INTERFACE
  3. ONSITE LOCATION MANAGMENT
  4. ADDITIONAL ENHANCMENTS



1. ONSITE STATION SIGN-IN SCREEN


Who is impacted by this change?
Participants signing in to tests using the following location configuration options:

  • Onsite Tests with Assisted Check-In
  • Onsite Tests with Self Check-In
  • Offsite Hosted Tests with Assisted Check-In


    NOTE – All other test types, listed below, are NOT affected (no change). The existing test based Participant Start screen continues to be used for sign-in to begin the test:

    • Onsite Tests using No Check-In
    • Offsite Hosted Tests using No Check-In
    • Offsite URL Tests
    • Online Tests, including Email, Packing Slip, and Anonymous Link


What is changing?

  • When Participants sign in to the test, a new location based Station Sign-In script will replace the existing test based Participant Start screen:
    • Assisted Check-In – Participants will continue to be able to sign in using their assigned Participant Code (e.g., 1001, 1002, etc.). Additionally, they can also sign in with the Email on their Participant record.
    • Self Check-In – Subjects will continue to be able to sign in using their Email or Subject Code.

  • After the Station Sign-In, the existing test based Participant Start screen displays:
    • Assisted Check-In – No additional entry is needed, the participant clicks Begin to start the test.
    • Self Check-In, Auto Assigned – No additional entry is needed, the subject clicks Begin to start the test. 
    • Self Check-In, Participant Verified – The Verification Code field displays, the subject enters their Verification Code and clicks Begin to start the test.

  • The default Station Sign-In script for all existing and new locations will be:

     

    Welcome

    Enter your {{challenge}} to begin.

    Notify your server for assistance if you are unable to sign-in.



    Translations for available languages have been automatically provided. The default script for each location can be modified by Company Administrators at Collection>Edit Location>Scripts tab>Station Sign-In tab, see section 3. ONSITE LOCATION MANAGMENT below.



2. ASSISTED CHECK-IN USER INTERFACE


Who is impacted by this change?
Collection Managers that are using Assisted Check-In, including:

  • Onsite Tests with Assisted Check-In
  • Offsite Hosted Tests with Assisted Check-In
  • Online Email Tests with Assisted Check-In
  • Online Packing Slip Tests with Assisted Check-In


What is changing?

The Assisted Check-In Application is getting a makeover!  

  • New Grid List format
  • Ability to specify outcomes (No Show, Pay & Send, etc.)
  • See Check-In Participants for further details.

  • To check-in participants:
    • In the Search field, enter a name or partial name to locate a participant. Alternatively, scroll through the list and locate the participant.
    • Click on the [CHECK-IN] button.
    • Review the check-in information, then click on [CONFIRM].
    • Click the the drop-down arrow on the right of the [CHECK-IN] button, choose View/Edit to update or Revert to undo the check-in.



3. ONSITE LOCATION MANAGMENT


Who is impacted by this change?
Company Administrators that create new and edit/manage existing Onsite locations.

What is changing? 

  • New Grid List format
  • Layout has been expanded to a multiple tab view that groups and organizes both new and existing options.
    • About (existing) – Basic location details. Additional existing location configuration options have been moved to separate tabs (Rooms, Delivery, Scripts, Sharing). No other changes apply here. 
    • Rooms (existing) – Rooms are now on a tab when viewing/editing a location. A new Check-in Kiosks Room automatically exists, where activated Check-In Kiosk stations are managed from. No other changes apply here.
    • Delivery (existing and new) – Includes Event Selection and Event Tag Prioritizations for the Simultaneous Testing feature. New Check-In Kiosk related options (Confirm Subject Profiles, Invite to My RedJade, Early Minutes) are also included here.
    • Scripts (existing and new) – Includes existing scripts (Select One Event, Select Multiple Events, End of Multiple Events) for the Simultaneous Testing feature. New Check-In Kiosk related scripts (Kiosk Check-In, Kiosk Check-Out, Station Sign-In, Invite To My RedJade, Profile Confirm) are also included here. 
    • Participant Sign-In (new) – New sign-in strategies that participants will use to sign-in at the new Check-In Kiosk Station. 
      Note: The default strategies are "Code and Email" to continue supporting existing Self Check-In sign-in methods. Changing the strategies will impact Self Check-In tests.
    • Sharing (existing) – Location sharing is now on a tab when viewing/editing a location. No other changes apply here.



4. ADDITIONAL ENHANCMENTS


The following enhancements throughout RedJade will also be included with this feature release. These enhancements are not expected to impact existing tests, they simply provide additional configuration capabilities:

  • Onsite Serving Console displays a new sign-in status, indicating when the station is on the new Sign-In screen, on the Event Select screen when multiple events are scheduled, on the Participant Entry screen waiting to start the test, etc.
  • Self Check-In now works using Imported Participants.
  • Assisted Check-In has a new sub-option that allows for "Scheduled or Qualified" (Alternate or Qualified Accepted) subjects to be checked-in and participate in events without being scheduled for a session.
  • Add Participants button allows to search and select a Subjects from the Recruiting database to add as a Participant in an event. This allows for bypassing the campaign screener/qualification process if you wish to directly add a subject as a participant.
  • Participants page layout is now a table view by default. Previously this layout was only applied when multiple participant groups were added.
  • Multiple Participant Groups for Online Tests, as well as Self Check-In and Descriptive Tests, can now be configured within an event.
  • Simultaneous Testing-Participants Select Multiple Tests to Take at the Same Time:
    • Self Check-in now works where the participant have to enter there email once at Sign-In and it loops them through all the selected events.
    • Assisted Check-In now works by the Event Select screen being presented at check-in and a staff member can select the events. Participants from each event are matched my email for presenting the Event Select screen.
    • Note: All scheduled events must use the same check-in type to work with Self and Assisted Check-in.