The RedJade Booth App (available only for Windows-based computers) has been updated to support TLS 1.2, providing an enhanced level of encryption to protect data. Previous versions of the RedJade Booth App only support TLS 1.0 and 1.1, which contain known security vulnerabilities and is planned to be officially deprecated by the Internet Engineering Task Force.


Users currently running RedJade Booth App v1.0.0.2 need to uninstall and replace it with the v1.0.79.3 update.


If you have Set Up a Station in a Browser, you do not need to do anything. The browser automatically uses the highest level of TLS encryption available by default.



SEE ALSO – Google Security Blog: Modernizing Transport Security and Wikipedia: Transport Layer Security for additional information.



See the following to install the RedJade Booth Application:



Uninstall the Existing RedJade Booth App


To uninstall the existing RedJade Booth App:

  1. Open the Control Panel and click on Uninstall a program.



  2. Select RedJade from the list of programs and click on [Uninstall].



  3. Click on [Yes] to confirm the uninstall.





  4. When the uninstall completes the window automatically closes and the RedJade Booth App is removed.



Download and Install the RedJade Booth App


To download and install the RedJade Booth App:

  1. Click on the following link. The download may start automatically, depending on your browser. If it doesn't start, click on the "RedJade-Installer.msi" file to download it and save it to your computer.

    https://redjade.net/downloads/RedJade-Booth.msi

    NOTE – RedJade recommends that you save the installation file to an external USB flash drive so that you can easily install the file on each station.


  2. Open the “RedJade-Installer.msi” file to run the RedJade Booth App installer.


  3. Click on [Next] to start the installation.



  4. .Click on [Yes] to allow the installation to run.



  5. Click on [Finish] to complete the installation.



  6. The RedJade Booth App icon is added to your desktop.



NOTE – After completing the update, if the error below displays from the Booth App follow these steps to resolve it:
  • Close the Booth App
  • From File Explorer, open the following folder:  C:\Users\%UserProfile%\AppData\Local\
  • Delete the "RedJade" folder
  • Restart the Booth App