Once the locations and testing rooms are set up in the RedJade® Suite an administrator can add stations. Stations are registered and assigned to rooms within a location.

Stations are added using a unique activation code generated by RedJade and assigned to a specific room and location. The activation code for a room and location never changes. When adding stations it's best to name them in sequential order to assist in serving. For example, Booth 01, Booth 02, Booth 03, etc.


When activating in a browser (Chrome, Safari, Microsoft Edge, Firefox), the activation is saved in the browser's Cookies and Site Data. The station needs to be activated in the browser by which it will be managed and you must have allow sites to save data on your devise and cookies enabled.


Stations may also be activated using the RedJade Booth App (available only for Windows-based computers). The app uses the full screen, inhibits web surfing, has a smaller installation footprint and uses a configuration file, rather than a browser's Cookies and Site Data. If you've previously activated the station in a browser and switch to the RedJade Booth App, you will need to activate it in the booth app. 


NOTE – If you have problems activating a station in your browser, clear browser cookies and site data, and ensure the browser has allow sites to save data on your devise and cookies enabled. Also, if browser cookies and site data are cleared for any reason, you will need to reactivate the station.


SEE ALSO – RedJade Minimum Requirements for details on supported browsers or Set Up a Station With the RedJade Booth App for the steps to install and activate stations using the RedJade Booth App.



To set up a station in a browser:

  1. From the ADMIN section, select LOCATIONS from the left navigation pane. You can also go to LOCATIONS from the COLLECTION menu.

    NOTE – Only Company Administrators and Field Site Managers can manage Locations.




  2. Click on [EDIT] of the location to activate the station under. Alternatively, click the Rooms # to directly open to the location's Rooms tab.

    SEE ALSO – Set Up Locations if you need to create a new location or add rooms to existing locations.




  3. From the ROOMS tab select a Testing Room, then click on [GET ACTIVATION CODE].



    The activation code displays. Each station needs to be activated using the code.



  4. From a station, go to https://app.redjade.net/surveys, enter the activation code then click on [REGISTER]

    NOTE – If your company uses Single Sign-On (SSO), replace "app" in the url above with your company's SSO subdomain name.  For example: https://<yoursubdomain>.redjade.net/surveys




  5. Complete the Booth Name field, then click on [Activate this station].



  6. The station is activated. Click on [Finished].



  7. Repeat steps 4-6, using the same code per room, to activate all stations.


  8. Review the activated stations from the room detail region on the Location form. Additionally, you can edit a station name or room assignment by clicking on the pencil icon or delete a station by clicking on the X.