Users in the RedJade® Suite are added and managed by an administrator and can be made inactive at any time. Inactive users are not removed entirely from the system in order to save their data. You can reactivate a user, if needed, and restore their data, as well.
| SEE ALSO – Add Users and Assign Roles for the process of adding a new user to your company in RedJade. |
See the following:
Inactivate a User
Users can be inactivated in the system at any time by an administrator. Once inactivated, the default view does not display inactive users.
To inactivate a user:
- From the ADMIN section, select USERS from the left navigation pane.
- Search for and select the user to view their profile. Optionally, click on the First Name, Last Name or Email column headers to change the sort order.
- The selected user's profile opens. Click on [INACTIVATE] to remove the user's access to RedJade.
The user no longer displays in the Users list and can no longer login to RedJade.
Reactivate a User
Inactive users are not removed from the system, but saved, along with their records, and can be reinstated at any time. The default view does not show inactive users.
To reactivate a user:
- From the ADMIN section, select USERS from the left navigation pane.
- From the Users list, click on the More Options icon (three horizontal lines) and select Show Inactive Users.
Inactive users now display.
- Select the user you wish to reactivate, then click on [ACTIVATE].
The user displays in the Users list as an active user and can now login to RedJade.